Refund policy
Revised: July 19th 2024
Thank you for choosing Global Distributors!
This Refund Policy applies to wholesale purchases made through our e-commerce store. As a distributor to businesses, we generally do not offer refunds on orders. However, we understand that situations may arise that require exceptions.
Non-Returnable Items:
- All wholesale purchases are final sale.
Damaged Goods:
- If your order arrives damaged due to shipping, please get in touch with us within 3 days of receiving your shipment. Before returning any products, don't hesitate to get in touch with our customer service team at support@globalonlinepr.com to obtain a Return Merchandise Authorization (RMA) number. Returns without an RMA number will not be accepted. We will gladly replace the damaged items at no additional cost.
- To expedite the replacement process, please include photos of the damaged goods and packaging material with your request.
Book Fairs:
- Since books are provided on consignment for book fairs, there are no returns accepted.
- Unsold books will be picked up after the conclusion of the fair.
Contact Us:
- If you have any questions or concerns regarding our Refund Policy, please do not hesitate to contact us at support@globalonlinepr.com or by phone at 787-701-4225.
Additional Notes:
- Global Distributors reserves the right to modify this Refund Policy at any time without prior notice.
- Please note that this policy applies solely to purchases made through our e-commerce store. Book fair policies may differ and any change will be posted.
We appreciate your understanding and continued business!